Privacy Policy

Who are we?

 We are Hirstwood Training, 237 Heysham Rd, Heysham LA3 1NN.

Our web address is www.hirstwood.com.

Other contact details include:

Lois Hirstwood – lois@hirstwood.com

Richard Hirstwood – richardhirstwood@gmail.com

 

We have developed this Privacy Policy because we are committed to keeping your data safe to maintain the trust and confidence of our customers.

Personal Data.

We collect and store information you submit to us when making a booking, for the purpose of reserving your requested spaces at our events and maintaining a record of attendance.

This personal data includes:

Name

Email address

Postal address

The only sensitive personal data we request is related to specific dietary requirements for catering purposes for the event that you are booking for.  This information is only requested and is not compulsory to give.

When you book an event with us, you will need to ‘check’ a consent checkbox to proceed with your booking.

Contact Forms.

Personal data is also collected when you complete the ‘Contact Us’ form on our website.  In this instance we collect your:

Name

Email address

We retain this information for customer service purposes only.

Additional Information.

We may use the personal data that you submit when booking a Hirstwood Training event, to let you know of similar and forthcoming events that we think you may also be interested in.  This further information is sent out via an email newsletter from which you can easily unsubscribe from receiving further email marketing, if you so wish.

 Cookies.

Our website uses non-essential cookies so that we can serve you better, but all user data collected in this way is anonymous.  We use visitor tracking that will use cookies to track information about how visitors come to the website, which ages they visit and other actions that visitors make whilst on the site. This data may be used to improve the user experience of the website.

Our website uses the following cookies:

Events Manager

Akismet

Events Manager

We use Google services to generate maps and provide autocompletion when searching for events by location, which may collect data via your browser in accordance to Google’s privacy policy.

We collect and store information you submit to us when making a booking, for the purpose of reserving your requested spaces at our event and maintaining a record of attendance.

We collect and store information you submit to us about events (and corresponding locations) you would like to publish on our site.

We may use cookies to temporarily store information about a booking in progress as well as any error/confirmation messages whilst submitting or managing your events and locations.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Links to other websites.

Hirstwood Training’s website may include embedded content from other websites, which we think may be of interest to you.  This embedded content behaves in the exact same way as if you had visited that website.  Please note that none of these linked websites are covered by this privacy policy.

Who we share your data with.

Personal data that you share with us is treated in the strictest confidence and is not shared with anyone.

Protection of data.

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical and managerial procedures to safeguard and secure your data.

How long we retain your data.

We retain your ‘Contact Us’ entries for a year and your ‘Event Booking Data’ for five years.

What rights you have over your data.

You can request to see that data that we hold for you and you can also request that it is erased.

Our contact details.

You can contact us by telephone 01524 426395 or via email:

Lois Hirstwood – lois@hirstwood.com

Richard Hirstwood – richardhirstwood@gmail.com